Email Dashboard

A while back I wrote about my email and inbox thesis.  Today Michael Arrington posted about the 2,433 unread emails he has and the problems he has dealing with emails in general.  Well, we’ve already solved a lot of those problems with ClearContext IMS by automatically prioritizing emails for people as well as automating the process of processing and organizing all those emails.  In our upcoming release that is currently in the testing cycle, we go beyond emails, tasks, and appointments to also help people manage the contacts related to a project and all the documents that pass through their inbox.

I want to highlight a couple of specific points Michael makes:

"I scan the from and subject fields for high payoff messages." – NO, NO, NO!  Nobody with any volume can do that and stay on top of email.  By analyzing your email history and all sorts of contextual clues about incoming email, this is something that can be done automatically
– and we do. 

"I currently have 2,433 unread emails in my inbox." – You’re not alone, we hear this all the time.  But combining technology with an email management process, that’s a problem that can be solved.  Here’s what people are saying: "In 3 days, I had reduced my 600+ inbox (and all new emails received in those 3 days) to ZERO!"  "When I first installed the program I had exactly 688 messages in my
inbox! Now, I’ve neatly organized it into manageable topic folders
& threads."  "My inbox is down to 0 from a starting point of about 7,500." "…I have gone from having over 1 thousand old emails in my inbox… to
having just this mornings emails in there. I can’t tell you how
refreshing it feels."  That’s all without resorting to "email bankruptcy" or anything like that.

"If I knew what that solution was, I’d quit this blog and go do it." – We’re on the lookout for smart new team members!  Call me.

"Drop by my house and tell me all about it." – OK, seeya soon.

We’ve started out with the biggest business communication medium and application – email and Outlook.  But there’s a whole world of messaging that our solutions apply to and we look forward to incorporating all of those information streams into our solutions.  When it comes to information overload, things are only going to get worse.  But we’re here to make them better.

This entry was posted on Sunday, March 23rd, 2008 at 4:31 pm and is filed under Email. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.